Privacy Policy

This Privacy Policy describes how F.E.S. (EX) Limited (F.E.S.) may hold and process your personal data during the course of its activities as an Electrical Contracting business.

F.E.S. is committed to respecting the privacy of individuals and has taken steps to be compliant with the Privacy and Electronic Communications Regulations 2003 (PECR) and the General Data Protection Regulation (GDPR), which came into force on 25 May 2018 and is designed to ensure personal data is processed lawfully, fairly, transparently and for specific, explicit and legitimate purposes.

F.E.S. keeps its Privacy Policy under review and will place any updates on this web page.

COLLECTION OF DATA

During the course of its work, F.E.S. may collect personal data which identifies, or can be used to identify individuals.

This personal data may include information such as name, age, home address, telephone number, fax number, e-mail address, organisation name, job title, business address and CV’s.

Personal data may be collected by a variety of means, including face to face, by telephone, mail, fax, internet and e-mail, at events, conferences and exhibitions and via third parties where you have consented to them sharing it. We may obtain and store information that is available publicly from third party sources such as from Companies House and information that has been published in the media and online.

USE OF DATA

Your personal data is held and processed by the F.E.S. in accordance with legal bases set out in data protection law, specifically contract, legitimate interest and consent, and as explained in this Privacy Policy.

STORAGE OF DATA

F.E.S. shall only keep your personal data for as long as it needs to in order to use it as described above in and/or for as long as we have your permission to keep it. If personal data is being viewed on a computer screen, the computer has an automatic locking system if left unattended.

CUSTOMERS OF F.E.S. (EX) LIMITED

If you are a customer of F.E.S. (EX) Limited or make an enquiry regarding the company’s services, your data may be lawfully processed by the F.E.S. on the basis of contract.

You may receive communications relating to the fulfilment of those products and services.

Where you are a previous customer, F.E.S has a legitimate interest in keeping you informed, in a proportionate way, about similar products or services – unless or until you have opted out by emailing enquiries@fes-ex.com or calling 01472 598987.

EMPLOYEES OF F.E.S.

If you are a previous, current or prospective employee of F.E.S. it may lawfully process your personal data on the basis of contract and legal requirements.

F.E.S. will keep and use the data to manage the relationship with you effectively, lawfully and appropriately, during the recruitment process, while you are working for us, at the time when your employment ends and after you have left. Much of the information F.E.S. holds will have been provided by you, but some may come from other internal sources, such as your manager, or in some cases external sources, such as referees.

Where necessary, F.E.S. may keep information relating to your health, which could include reasons for absence. This information is used in order to comply with our health and safety obligations and to administer and manage F.E.S and statutory sick pay, maternity pay, etc.

F.E.S. will only disclose information about you to third parties if we are required by law to do so by law, if it is necessary for you to be able to do your work or in order to comply with our contractual duties to you, for instance we may need to pass on certain information to our pension provider (see ‘Data sharing’ below).

F.E.S. may also store information provided by people who express an interest in working for us, whether via a formal application or expressed informally.

CONTRACTORS OF F.E.S.

F.E.S. will retain and process personal data relating to contacts at third party companies contracted to support its activities, as made necessary by contracts agreed. This includes, but is not limited to, technical consultants, Electrical wholesale suppliers, labour only subcontractors etc…

MARKETING COMMUNICATIONS

F.E.S is keen to keep its customers and others with an interest informed of the latest news and developments at F.E.S. Our marketing communications are intended to be relevant, proportionate, balanced and have a minimal privacy impact.

F.E.S will only use your personal data to send marketing communications if there is a legitimate interest.

TERMS OF USE

This website is owned and operated by F.E.S. (EX) Limited, a limited company registered in England under company number 05518227, whose registered address and main trading address is 20 Wilton Road, Grimsby, DN36 4AW.

This site is operated and controlled in the United Kingdom and is governed by laws pertaining to the United Kingdom. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

The information on this web site has been compiled for the purpose of providing general information about F.E.S. (EX) and its subsidiaries. Except where explicitly indicated, nothing on this web site constitutes an offer to enter into contractual obligations.

While F.E.S. (EX) takes care and every precaution to ensure that the information contained on this web site is accurate and up to date at the time of updating, the information on this web site is provided “as is” without any warranty of any kind. There may be a delay between the occurrence of significant changes in the affairs of F.E.S. (EX) and this web site being updated to reflect those changes. F.E.S. (EX) is not responsible and will not be responsible for any loss or damage arising out of any inaccuracy or any omission of any information contained on this web site.

Any information identified as provided by a third party is made available by F.E.S. (EX) in good faith, but F.E.S. (EX) accepts no responsibility for the currency or accuracy of such information. You should verify such information with these parties directly.

F.E.S. (EX) makes no representations about and has no responsibility in relation to any material or information you obtain from any other web site which you may access through this one.

Except as indicated, we own the copyright in each page of this web site. No reproduction of any part of this web site may be used for any commercial purpose, nor shall it be modified or incorporated in any other work, publication or site, whether in hard copy or electronic format, including posting to any other site. All rights are reserved.

DATA SHARING

F.E.S. will at all times be the owner of the personal data they hold. Your data will never be sold to third parties and, F.E.S. has taken steps to ensure that personal data remains in a secure environment.

F.E.S. will only share it with third parties in the case of trusted ‘data processors’, ‘joint data controllers’ or ‘data controllers in common’ with whom we have contracts in place to ensure onward data protection, or where we are required by law to do so.

DATA PROCESSORS USED BY F.E.S.

Personal data held by F.E.S. may be processed by trusted third party data processors where we have an appropriate contract in place to ensure onward data protection in line with data protection law. Where data processors are headquartered outside the EU, additional protections have been ensured.

Main data processors are listed below.

  • Mailchimp (The Rocket Science Group, Atlanta) is contracted to manage the delivery of email communications. Mail Chimp is certified under the EU-US ‘Privacy Shield’ and has in addition provided a ‘Data Processing Addendum’ obligating compliance with European data protection law.
DATA RETENTION

Data is retained by the F.E.S. only for as long as it has legitimate reason to do so. Where your information is no longer required, it is disposed of permanently and in a secure manner.

  • Customer data is retained for 6 years plus the current year after purchase, in line with HM Revenue and Customs requirements
  • Employee data will be retained for as long as the employment contract is in place or 3 years beyond the end of the tax year in which employment terminated, in line with PAYE requirements.
  • Details of unsuccessful job applicants will be retained for 1 year after the start date of the unsuccessful applicant, in line with legal requirements
  • Data relating to contractors to F.E.S. will be retained for the duration of the contracted work and 6 years plus the current year beyond, in line with HM Revenue and Customs requirements
  • Data relating to a candidate such as a CV will be kept for a period of up to 1 year and after that period shall be permanently destroyed
  • Marketing contacts that have no other relationship with the F.E.S. will be retained on our database only if they have given consent within 3 months of being asked, otherwise they will be deleted

F.E.S. will respond when requested to any data access request in line with data protection law.

F.E.S. will also, if asked, respect the right of individual to ask to be forgotten entirely in so far as it does not undermine legal requirements.

If you believe that any information F.E.S. are holding on you is incorrect or incomplete, please inform them as soon as possible and they will correct any information found to be incorrect.

CONTACT DETAILS

If you have any comments, questions or concerns about how F.E.S. handles personal data, or in relation to your personal data held by F.E.S. please contact:

F.E.S. (EX) Limited, 20 Wilton Road, Grimsby, DN36 4AW enquiries@fes-ex.com

If you wish to contact the Information Commissioner’s Office visit: https://ico.org.uk/concerns

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